For one of our customers we are looking for 2 User Experience Specialists. 

Tasks:
  • The overall user experience for the customer
  • The continuous optimization of the onsite conversion, including personalized offers and experiences
  • The commercial success of the website, by increasing online sales and reducing churn rates.
  • Working together in a team of UX Architect, UX Designers and Conversion Optimizers, both internally and externally
  • Create and document detailed concepts and requirements to assure the quality of implementation
  • Provide guidance and know-how for other digital roles and teams
  • Improve the maturity level of customer insights, journey designs and user centred design methods
  • Guide and conduct testing and research with our customers (User Acceptance tests, Usabilty tests, Focus Group Tests)
  • Make sure required analytic data data will be provided
  • Deliver Hands-on support in large size projects
  • You bring strategic, creative and analytical skills to enhance the joy-of-use and attract new and existing customers.
  • Continuous optimization of sales and care journeys through data driven decisioning and testing (customer journey mapping, funnel analysis, A/B testing, onsite polls, heatmap analysis)
  • Guarantee the quality of the overall user experience
  • Leading efforts to define detailed concepts and create wireframes for the websites
  • Provide insights as well as recommendations for changes, based on behavioral economics and neuro-marketing
  • Pro-actively gather and analyze external customer data to influence changes on the Website and gather ideas for improvement.
  • Setting up and conducting qualitative interviews
  • Set up and manage quality control gates and processes
  • Being involved in the creation (visual design and copy) and development of the website, using best practices to help develop interface conventions and standards.
Required Qualifications:
  • At least three years of online usability or research experience in large size companies or agencies
  • Experience in conversation optimization, web analytics and conduction of A/B tests
  • Proven track record of expertise for Adobe Marketing cloud (Analytics, Audience Manager, Target, Experience Manager) or comparable tools
  • Skills in prototyping/design tools like Axure, Sketch or Adobe XD
  • Preferably technical knowledge of simple HTML, CSS and Javascript
  • Skills in Microsoft office (PP, Excel)
  • Experienced in agile projects
  • Fluency in English
  • Fluent in German

Projektdaten:

Position Nr.: 2342
Arbeitsort: Kanton Zürich
Startdatum: 10.01.2022
Laufzeit: 5 months with option

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Christian Hasel

Teamlead Freelancing

bbv Schweiz

+49 30 814 07 19 90
christian.hasel@bbv.ch
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Benefits

  • Interdisziplinäre Teams und Experten-Netzwerk
  • Direkte und transparente Kommunikation
  • Gelebte Agilität mit Kulturprinzipien

  • Grosses Kundenportfolio und viele Projektoptionen
  • Sicherheit in der Planung durch langfristige Projekteinsätze
  • Faire Vertragsform und Entlohnung

  • Spezielle Weiterbildungs-Möglichkeiten via bbv Academy
  • Teilnahme an Fachevents wird unterstützt

Beachtung!

Entschuldigung, bisher haben wir nur Inhalte in English für diesen Abschnitt.

Achtung!

Entschuldigung, bisher haben wir für diesen Abschnitt nur deutschsprachige Inhalte.